After a year like 2020, many freight forwarders are left wondering what the international shipping industry can expect to see in 2021. In order to better manage the chaos of today’s freight marketplace, differentiate yourself from your competitors, and improve your margins, you’ve got to invest in innovative freight forwarding technology that allows you to offer more reliable service.

“How do freight forwarders find shippers?” The question is as old as the freight forwarding industry itself. Prospecting for freight shippers and generating sales are still some of the most challenging tasks that freight forwarders and sales reps can face. Finding new customers for your business and remaining good customer relationships will be one of the top priorities for freight forwarders. 

Taking freight forwarding classes may be beneficial in understanding the market, but only freight forwarding software can give you the legs up in competition. Whether you are new to freight forwarding or already an experienced freight forwarder, freight forwarding software is the key factor to stay competitive in the industry from the year 2020 and later on.

What is the correct way to sell freight forwarding services? The freight forwarding community has overly undervalued a process that is very important. The process of sales. In the process of sales, there is an input in which a result will be generated. However, what is the input in freight forwarding? How do we manipulate this input to get the desired result? Lastly, what is the final result? 

The freight forwarding industry is standardized by international regulations to counter challenges such as product regulations compliance and proper documentations. Potential solutions to these challenges include integrating modern freight forwarding services.

The supply chain of the world will expand without stop and it’s up to you as a freight forwarder to consider the risk of dealing locally or globally when making decisions on locations to expand your business.

2020 was a rough year for all industries across the world, but particularly the post pandemic logistic industry. This is a year’s wrap up on the uncertainty and fluctuations in demand as well as the value of digitization and its potential to be utilized as a competitive advantage.

Working in a highly competitive and complicated freight forwarding industry may seem daunting and chaotic. However, its intricacies allow for a lot of improvements. The first thing you need to do is keep up with the market and differentiate yourself. 

How to Promote Freight Forwarding Business? With the freight forwarding industry digitally transforming, you may be thinking about digitalizing your marketing for lead generation. Before, it may be sustainable for your business to rely only on networks built through personal relationships. However, with the current digitalization trend, this may not be sufficient anymore.

What is Return on Investment? Return on investment (ROI) is a simple and versatile metric that measures the profitability of a venture relative to its cost. ROI is calculated as follows:  (Net Return on Investment / Cost of Investment) * 100 * Net return on investment = Current value of investment – Cost of investment …

What are Demurrage Charges? A demurrage charge is a fee initiated by the port to freight forwarders or freight agents for using its containers beyond the specified laytime within the terminal area. As global trade increases, ports charge these fees to incentivize fast and efficient container turnaround times. Note that demurrage charges are different from …

Incoterms stands for international commercial terms. They were developed by the International Chamber of Commerce (ICC) in 1936 and are constantly updated to conform to the changing global trade practices. They provide a common language that people can use when involving in international trades with people from different countries.

The recent cyberattack on CMA CGM once again reminds companies in the logistics industry the importance of cybersecurity. Paying the ransom doesn’t shield confidential data from malicious attacks. Learn more about how GoFreight protect our clients’ data with cloud storage and more.

Freight forwarders are now in a bit of a predicament as we enter the peak shipping season in 2020. Carriers previously canceled a significant number of shipments to mitigate costs, resulting in shortage of containers. We have collected a few tips for forwarders to prepare for the current and future shipping’s prime time.

If you are still using a legacy freight forwarding system, there are some hidden costs you might have encountered and neglected.

Why is CRM so important in the logistics industry? Let’s maintain good customer relationships with CRM to determine the success of your business.

Ocean Freight Software is revolutionizing the forwarding industry. Upgrading your current system will help overcome challenges and benefit operations, increasing the overall productivity of your business.

Expedited shipping allows for freight to be delivered at a faster rate. Many companies may use this service including freight forwarders.

Today, a whopping 90% of the goods traded are shipped by ocean via container shipping. Learn more about steps in ocean freight transport, how much it costs, and how long it will take.

E-commerce is growing at a rapid rate and, among the top trends in cross-border e-commerce logistics, the whole traditional international freight forwarding industry is now facing serious price competition and market leader shifting crisis.

Forced into remote working can be daunting, we understand. As REMOTE is our operations, let us walk you through work-from-home tips, and how to communicate effectively with clients online.

Digital freight forwarders are freight forwarders who have undergone digital transformation, which has become one of the most discussed topics in the business world.

With the advancement of IoT, container tracking provides reassurance to the recipients and allows them to plan their operational activities or make contingency plans in advance. This is done by analyzing information transmitted by the sensors attached to the containers. Furthermore, suppliers can also proactively act in response to different situations, such as damage or loss of cargos, according to the information generated by the container tracking system.

With this electronic means, you can simplify the annoying paperwork and sign the contract on the softcopy just by using the e-signature feature–and this convenient service is free of charge!

The Freight Forwarding industry is currently in a chaotic mess, and most are worried about how the coronavirus epidemic has impacted the supply chain. Any previously planned out freight isn’t moving about as previously announced, the transactional volume is rising, and shippers aren’t capable of forecasting their way onwards. With this crazy moment in time, …

SaaS is a cloud-based service, allowing you to access an application through the internet. Let’s discover what its benefits are, and what it can do for a FF company.

Is it necessary to have freight forwarding insurance? Though the insurance provides liability coverage, claim, and allows you to personally manage it. Yet, it can probably become a red flag that appears when signing up for one.

Wading through all of the different software for freight brokerage companies can be challenging, especially if you aren’t quite sure how to narrow down your options. This decision, however, has the potential to make or break your business. Whether you manage to streamline your freight brokerage operations and improve productivity, or you end up wasting …

Do your know custom clearance and all documents needed to export/import goods? Find out more details about the freight industry and basic supply chain concepts.

The ACE portal can be accessed at the U.S. Customs and Border Protection website. To create an AESDirect filing, follow the steps below.

For businesses in the freight industry, not only there are several professional logistics groups on LinkedIn you can join, but also it’s a great place to promote your company and services.

The advancement of transportation has gradually torn down international boundaries. Different countries are putting more emphasis on border security, and it is important for importers and exporters to complete the necessary security filing processes.

To ensure you select the appropriate freight forwarding software for your business, let’s go over top 12 factors you should consider.

A Bill of Lading is an essential document for both sellers and buyers, which is issued by a carrier or an agent when people ship goods across countries.

It is said that customer experience is the competitive battleground for all kinds of businesses. Delivering excellent customer experience not only allows businesses to differentiate themselves from competitors but also increases customer loyalty and generates more revenue.

The advancement of technology has raised the expectations of consumers and businesses when it comes to transparency of and access to information. When consumers place orders on Uber Eats, they expect to see the real-time status of their orders, allowing them to plan their activities in advance.