Why is CRM so important in the logistics industry? Let’s maintain good customer relationships with CRM to determine the success of your business.

Ocean Freight Software is revolutionizing the forwarding industry. Upgrading your current system will help overcome challenges and benefit operations, increasing the overall productivity of your business.

Expedited shipping allows for freight to be delivered at a faster rate. Many companies may use this service including freight forwarders.

Today, a whopping 90% of the goods traded are shipped by ocean via container shipping. Learn more about steps in ocean freight transport, how much it costs, and how long it will take.

E-commerce is growing at a rapid rate and, among the top trends in cross-border e-commerce logistics, the whole traditional international freight forwarding industry is now facing serious price competition and market leader shifting crisis.

Forced into remote working can be daunting, we understand. As REMOTE is our operations, let us walk you through work-from-home tips, and how to communicate effectively with clients online.

Competition is rising and consumer needs are changing, increasing pressures on companies. With these emerging trends, we expect to see an upsurge in strategies implemented by freight forwarding companies

Digital freight forwarders are freight forwarders who have undergone digital transformation, which has become one of the most discussed topics in the business world.

With the advancement of IoT, container tracking provides reassurance to the recipients and allows them to plan their operational activities or make contingency plans in advance. This is done by analyzing information transmitted by the sensors attached to the containers. Furthermore, suppliers can also proactively act in response to different situations, such as damage or loss of cargos, according to the information generated by the container tracking system.

With this electronic means, you can simplify the annoying paperwork and sign the contract on the softcopy just by using the e-signature feature–and this convenient service is free of charge!

One of the best ways to streamline your freight forwarding business is to navigate away from the traditional and old school way of running your business. Thanks to advancements in technology, all sorts of software have appeared to make your freight forwarding business easier. But, this does introduce a whole other set of problems as …

The Freight Forwarding industry is currently in a chaotic mess, and most are worried about how the coronavirus epidemic has impacted the supply chain. Any previously planned out freight isn’t moving about as previously announced, the transactional volume is rising, and shippers aren’t capable of forecasting their way onwards. With this crazy moment in time, …

SaaS is a cloud-based service, allowing you to access an application through the internet. Let’s discover what its benefits are, and what it can do for a FF company.

Is it necessary to have freight forwarding insurance? Though the insurance provides liability coverage, claim, and allows you to personally manage it. Yet, it can probably become a red flag that appears when signing up for one.

As there is a vast amount of offerings and vendors in the software market, determining the proper freight forwarding software for your freight forwarding business can be a formidable challenge. However, choosing the appropriate software is vital as this can streamline your operations and improve the productivity of your freight forwarding company. But, choosing the …

Do your know custom clearance and all documents needed to export/import goods? Find out more details about the freight industry and basic supply chain concepts.

The ACE portal can be accessed at the U.S. Customs and Border Protection website. To create an AESDirect filing, follow the steps below.

For businesses in the freight industry, not only there are several professional logistics groups on LinkedIn you can join, but also it’s a great place to promote your company and services.

The advancement of transportation has gradually torn down international boundaries. Different countries are putting more emphasis on border security, and it is important for importers and exporters to complete the necessary security filing processes.

The supply chain of the world will expand without stop and it’s up to you as a freight forwarder to consider the risk of dealing locally or globally when making decisions on locations to expand your business.

To ensure you select the appropriate freight forwarding software for your business, let’s go over top 12 factors you should consider.

A Bill of Lading is an essential document for both sellers and buyers, which is issued by a carrier or an agent when people ship goods across countries.

It is said that customer experience is the competitive battleground for all kinds of businesses. Delivering excellent customer experience not only allows businesses to differentiate themselves from competitors but also increases customer loyalty and generates more revenue.

The advancement of technology has raised the expectations of consumers and businesses when it comes to transparency of and access to information. When consumers place orders on Uber Eats, they expect to see the real-time status of their orders, allowing them to plan their activities in advance.