A quotation is the beginning of all your essential freight forwarding businesses, and it’s important to show all the detailed charges on the quotation. In this release, we have enhanced the configuration of Freight Rate and other corresponding charges, showing all the mandatory pricing information in one short and sweet summary, along with a decent Quotation Form to impress your customers.
Working from home is quickly becoming the new norm, and there are many online solutions making this transition painless. But how do you make sure you and your team members are managing your time effectively? That’s why we added a time tracking feature to the User Report module.
In addition to the original Log In/Out, we added Active/Inactive time and duration. This gives you a clear view of how much time everyone spent in sessions or in total. Now you can help your team members to stay on track and focus on high priority tasks.
In the User Log In/Out Report module, you will find three new columns: Active, Inactive, and Active Duration.
Active logs the first time a user started the session in the day. Inactive logs the last time a user left a session in the day. Active Duration logs the sessions in between Active and Inactive.
When you click the “Active Duration”, you will see the complete list of sessions and time spent on each.
Better information organization for the same easy and quick way to quote
Now with the latest update, you can add detail information as you see fit in an organized format. This new update gives you more control over what you put in a quotation, and the new quotation template will definitely make managing customer expectations easier. Not only it saves time for creating new quotations, but it will also enhance your customers’ experience.
“But what happens to all the previous quotations?” You might ask. Worry not. All the data are securely stored and will be converted to the new format if needed.
Once you hit the “New Quotation” under Sales module, you will find the updated quotation format with a clearer structure.
The first section on the top is for the general shipment information. Then the freight rate section is where you can quote for multiple routes and insert different rates based on cargo size. You can add different routes by clicking the green “+” Sign and insert related information respectively.
In the new quotation format, you can also input other information, such as additional charges or other remarks as you see fit.
Filing Automated Export System (AES) is required when you export goods, but it can be time-consuming to key in the same sets of data in a row. With GoFreight, no more double keying from now on when you process shipments in AES. GoFreight can:
P.S. In case you only have MB/L at the moment, you can select “AES Direct” after ticking the checkbox "Direct Master".
In GoFreight’s AES Direct window, you can find the result of your AES application submitted on the U.S. Customs ACE Portal.
January is a busy month for the accounting department to declare taxes and you must have tons of documents to be filled out. The 1099 Form is one of these tax documents.
The 1099 form is a tax document from the IRS (Internal Revenue Service) and it should be filed by January 31 each year. It is used to report any payment with a non-cooperation / individual that equals or exceeds a total of $600 US dollars within the previous year (1/1-12/31).
For better efficiency, GoFreight provides a new feature as shown below. There are two steps that you can easily run a 1099 report.
Have you ever been bothered by unnecessary information when you are sorting items or looking for specific information?
For instance, you have 50 house bills of lading on a list. Each B/L has more than 10 columns to show all the information, such as shipper, consignee, place of delivery, and others. Due to the limited space on your monitor, only a few columns will be shown. To be able to view the columns you wish to see, you probably have to drag the scrollbar from left to right and then right to left. Sounds like a waste of time, doesn’t it?
Here’s another example.
You download another list with more than 20 columns but you probably only need 6 of them. The worst part is that they are not arranged properly and therefore you have to go through each column one by one, rearrange them, and delete the unwanted columns to finally have the perfect excel file.
This definitely does not sound productive. Well, worry no more! GoFreight is here to remove that burden from your shoulders!
The new feature of the week will certainly make a difference to how your organize your shipment information.
The new configuration feature allows users to optimize their list view in the following ways:Users can now
Aside from configuring their list view, users can also personalize their exported excel report.Users can
As you are configuring your report, you will notice that an extra item, namely the accounting information, can be included in the excel report. The accounting info section will display the sums of important accounting items, such as ocean freight charge, chassis charge, and miscellaneous charges, as shown below.
Users will now not only be able to personalize their reports but also generate reports with all the significant information for internal or external communications and data presentation.
Different countries have various required import or export documentation. The U.S has the Automated Manifest System (AMS) and Importer Security Filing (ISF) to ensure that its national security isn’t jeopardized. The U.S custom imposes penalty on exporters and importers if they fail to submit their AMS and ISF respectively. Very often, freight forwarders are the ones submitting these forms for their clients. Nonetheless, filling up these forms can take much time and there might be human errors.
To ensure that our users will not encounter any issues or be punished by the custom, GoFreight has a very well thought out security filing system.
Our AMS portal is a stand-alone system which allows both freight forwarders and their oversea agents to access it. In addition, it can transmit information to the GoFreight system. Users simply have to export or ask for the AMS excel file and import it into the import module of GoFreight. After that, users will see that a shipment with all the information previously filled in the AMS is generated by the system.
As the name suggested, our ISF system is part of the GoFreight system. You might ask, “So, how do I benefit from that?”
Since our ISF system is in-app, it shares the same database with GoFreight, meaning that users will not have to re-enter all the parties’ information into both the freight management system and ISF system separately.
When you input information into the in-app ISF, you will see that all previous saved trade parties will be shown in the drop-down list. Aside from that, our system rigorously check for the formats of information. The system will not allow users to save their progress if the formats of required information, such as importer number and AMS number, are incorrect or the required fields are empty. The system will then highlight those fields to remind the users to make some changes. Furthermore, the system will automatically fill in some information for the users if users input their trade partners’ names into some fields, such as consignee and shipper, as shown below.
Aside from importing AMS file to create shipment, GoFreight also provides another function for freight forwarders to have a more flexible workflow. After submitting ISF, users can click on the “create shipment” button and the system will automatically generate a shipment in the import module with all the ISF information. In the near future, users will also be able to create ISF from shipment.
Users will be able to check the matching status of ISF and AMS in the log section or the ISF list in our in-app ISF system.
Freight forwarders might be overwhelmed by all kinds of tasks and neglect some important ones along the way. However, important stages such as security filing isn’t something that freight forwarders can afford to miss. As a result, GoFreight has a support team that monitors users’ ISF and AMS status and provide necessary support if anything goes wrong.
Users will no longer have to repetitively enter the security filing information in different systems and worry about the matching status. Intrigued? Well, wait no more and use our in-app ISF!
Cash on delivery, or collect on delivery, has become a very common methods of payment in both B2B and B2C sectors. The reason is that the shippers or sellers might not trust or be familiar with the buyers and therefore are reluctant to release the products or cargos unless they receive the payments.
As a freight forwarder, it is part of your duties to ensure that the payments are collected. Failure to collect these payments might have dire consequences. However, being overwhelmed by countless tasks might result in your forgetting about the payments. It is definitely helpful to have some kind of reminders to keep yourself reminded.
Let us be your reminder!
GoFreight came up with a simple yet powerful feature called “Cash on Delivery” that makes sure all your payments are not forgotten.
To enable this feature, users must follow these steps. First, go to the customer’s page in the trade partner module and select “COD” as the payment type. Afterwards, proceed to the specific house bill of lading, fill in the customer’s name into the “customer” box, and select “CY” and “door” as the service term. After going through all these steps, you will see that there will be a very noticeable “COD” sign written on the delivery order with a tiny box on the top right corner. By clicking the box, the red COD sign will be shown on the delivery order to remind that the payment type of this shipment is cash on delivery.
Aside from the COD sign on delivery order, GoFreight will also send the managers and operators emails with a list of shipments on the day of those shipments’ estimated time of arrival. In the future, users will keep receiving these emails until the payments are finally collected. You no longer have to worry about forgetting to collect the payments or verify whether these payments are indeed collected.
Your oversea agent issues a credit note to ask you to collect payments from the consignee. You then create an invoice and send it to the consignee to collect the payment. Sounds quite simple, right? However, the agent then asks you to collect more payments, meaning that there will be more billing items added to the credit note. After adding all the amendments, you believe that everything is set.
But, aren’t you missing something?
Perhaps, you forget to create invoices for those amendments. These small numbers might eventually amount to a gigantic loss for the company if freight forwarders fail to collect those payments due to negligence.
Aside from that, users of freight forwarding software often have to re-enter all the account receivable or payable entries of all house bills of lading into the debit/credit note. At the same time, you wonder if you could have used the time to do something more significant.
Let us relieve your suffering!
In this week’s What’s New, we are introducing an existing feature of ours called “Load and Link”, which can facilitate a better and smarter accounting workflow for you, as shown below.
After you record all your account receivable or payable entries in several house bills of lading. In the debit or credit note of master bill of lading, you simply have to click on the “load and link” button to load all your account receivable or payables entries related to your agents. In other words, all the entries under the types of “collect for agent” or “sales for agent” in all house bills of lading will be loaded into the debit/credit notes (usually under the master bill of lading) and these entries will be linked as shown by the”linked” icon. The icon suggests that if you edit the linked entries in one house bill of lading, the corresponding entries in the master bill of lading will also be updated, vice versa. You no longer have to switch between tabs to update entries in both bills. Talking about precious time saved!
As shown in the video, there are icons, such as “matched” and “no match”, aside from the “linked” icon. The purpose of having these icons is to tell users that the following incidents related to revenue and cost have occured.
With this feature, users will no longer miss any items and can enjoy a more efficient and smarter workflow.
In this week’s What’s New, we will be introducing an existing feature loved and frequently used by our users.
Remember this business buddy of yours called memo? You probably attach a bunch of them on your walls, desks, or even your freight documents to remind yourself of certain details about your shipments, consignees, payments, or others. Unfortunately, a huge amount of memos can be quite costly and you might lose them sometimes.
As we strive to help freight forwarders digitize their work process, we came up with electronic memos, as shown below, so that our users can reduce costs and avoid missing out important details of work.
By clicking the box of a memo under the bell icon, users will notice that the memo menu will automatically be expanded to remind users of the highlighted memo. In addition, the system will automatically load the pre-entered memos of trade partners once their names are filled into certain fields, such as consignees, customers, and others. Lastly, users will be able to view all the memos by clicking the eye icon beside each bill of lading on the complete list of bills of lading so that users do not have to open each bill of lading to view or even add the memos. Now, you can easily find your memos at the right places without feeling lost or confused!
GoFreight allows users to write down memos in different modules, such as imports and exports, AR, AP, D/C, and even trade partners! All you have to do is to go to a certain module, click on “new” under the memo menu, and type out any kinds of information. Files related to that particular memos can also be uploaded to that memo and the uploaded files will be shown in the document center.
Have you ever encountered this kind of situation as a forwarder?
You have been dealing with the same consignees, agents, and other partners for a long period of time. You undergo the same activities, which result in the same debit/credit notes or account receivables/payable entries, for countless time. You then either key in the same accounting information all over again or keep copying and pasting it from the old files to the new ones. Shouldn’t we have better ways to do this as we’re living in the digital age? The answer is definitely YES!
Aside from the trade party feature shown last week, we also came up with the “Accounting Setting” feature, as shown below, to improve your work efficiency and save you some precious time.
For the system to automatically generate the accounting entries, you can first enter them into the “Accounting Setting” section of a specific trade partner. The system will then automatically show the pre-entered entries or notes in the accounting section of a shipment once you fill the trade partner’s name into the billing party field. Your valuable time can be spent on more significant activities instead of mind-numbing information input!
Freight forwarders have to deal with different parties, such as consignees, customs brokers, and truckers, of their trade partners to deliver items to the destination. As a result, freight forwarders have to input various information into the system, which is definitely a long and tedious process that can often be considered a waste of time.
What if we tell you that you simply have to enter the information once and the system will automatically fill out everything for you?
To save you much time and speed up your workflow, GoFreight provides the “trade party” feature as shown below.
For each of your trade partners, you can first input information of all the trade parties, such as consignees, bill recipients, shippers, and more, on that trade partner’s page. Afterwards, you no longer have to fill in all the information one by one on the house bill of lading. By filling in one box with that trade partner’s name, the system will automatically fill in the information based on your default trade parties, saving you from the keying in nightmare.
Accounting has never been a piece of cake, especially when it comes to reconciliation.
Reconciling your accounts and invoices with your oversea agents can be troublesome. You undergo a bunch of activities that generate numerous debit or credit notes. You then confirm and reconcile them with your agents for countless times. The same steps repeat themselves until you finally make or receive the payment. However, we always have that “oh no” moment that makes us go through another laborious process involving looking for the original invoices, correcting the entries, and finally fixing the problems.
Won’t it be much easier if you have a system that documents all the statements for you and even remind you whether you have confirmed the amounts with you agents?
To make your life easier, we have added some features to make the invoicing and payment processes smoother and easier to navigate! Now, you simply have to use GoFreight to manage and track all your invoices and statements.
Once your report is generated in the Log section of GoFreight, you can now click on the “Amount Confirmed” box to remind yourself that you have confirmed this amount with your agent!
Note: You can’t edit all AR/AP/DC after clicking on the amount confirmed box; however, it can be unselected if anything goes wrong.
In the past, users had to go to the payment page and re-type the entries of the statement to make or receive payments. Now, with a single click on the “make/receive payment”, you will be automatically redirected to the payment page! Isn’t that neat?
Note: The “amount confirmed” box has to be clicked to enable the make/receive payment button available
Sometimes, reconciling the amounts with your agent can go wrong.. No worries! Now, you can click on the reload button to bring back the original statement and re-select the right invoices!